Sales and cancellation/return policies
By checking the box I accept booking conditions at the end of the booking form, before accessing the partial or full payment of it you must agree and accept that:
- The prices indicated per night and number of guests are in compliance.
- You accept the supplements indicated in the form, such as cleaning and/or other.
- These prices include 10% VAT and, if requested, we will send you an invoice with separate VAT.
- The deposit serves for subsequent expenses arising from misuse or damage to the apartment.
- After 10 days of your departure you will be refunded the total of the deposit, or the remaining part discounted the extra expenses, by the same means that they used for your entry (visa card or transfer).
- You can make a 30% payment as deposit to confirm the reservation, or make the full payment.
- 5 days before your arrival must be all payments made, both those of the reservation and deposit, and the amount corresponding to the tourist tax.
- Cancellation of the reservation with a minimum of 15 days in advance of the day of arrival will imply the return of the total paid up to that time.
- The cancellation of the reservation with a minimum of 7 days in advance of the day of arrival will involve the return of 70% of the amount of the reservation and 100% of the deposit and tourist tax.
- Cancellations made with less than 7 days, only the deposit and fees will be refunded, but not the reservation.
- Any refund will be made by the same means and in the name of the same person who made the reservation.
Police data
The Law requires in Barcelona to provide the Mossos or regional police information about ALL people staying in the city. The minimum data required are:
– Name and surname
– Identity card or passport number
– Nationality
– Date of birth
As the Data Protection Act clearly states that only necessary data must be requested, please send us only such data in writing. DO NOT SEND PHOTOS OF THE DOCUMENTS, as the information contained therein is much greater than strictly necessary.
Data tourist tax
As owners or representatives of tourist apartments, we are obliged to collect the tourist tax, fill in the form periodically and enter the resulting amounts.
If at any time the authorities so request, we will save the data of the main person, the same in the name of the person who made the booking invoice and the corresponding receip
The Website
This website, including design, logos, texts and/or graphics, is the property of the provider or, where appropriate, has the license or express authorization of the authors. Total or partial reproduction is prohibited without prior written authorization.
The designs, logos, text and/or graphics external to the provider and which may appear on the website belong to their respective owners.
Cookies policy
Cookies: File that is downloaded in your browser when accessing to some web pages.
The cookies allow, among other things, the storage and retrieval of information about a user’s or his computer’s browsing habits and, depending on the containing information and the way you use your equipment, can be used to recognize the user and improve his browsing experience.
Thanks to cookies, you can buy online, view the prices of your specific store, and enjoy an advanced usage experience. Using the web with disabled cookies can make the web not work properly, and in certain areas give errors.
We can use our own or third party cookies to improve our services and display advertising related to your preferences by analyzing your browsing habits. If you continue browsing, we consider that you accept its use. You can change the settings or ask for more information.
Data protection
By accessing our reservation system, STAY INFORMED OF:
You must register and provide those data required and they will be used only for our bookings. The payment with VISA is done with the secure payment system Redsys of Banco Sabadell, of which we do not have access to any data.
Responsible: EXPLORA ROOM ::: XAVIER BARBA LLORENS ::: 38.066.228-D
Gran Via Corts Catalanes, 273 ::: 08014 BARCELONA (Address for legal purposes, without premises or offices open to the public)
Purpose of processing your data: Booking of our services
Publicity: To send information and news
Recipients: Your data will not be passed on to third parties in any case, except by law.
Rights: You can access, rectify and delete your data by sending an email to exploraroom@gmail.com
Storage: The data will be kept for the legal time necessary for the performance of the service.
Money
-
- First check place, day and time to confirm that it is possible.
- If you need an invoice with detailed VAT, please provide your details in the
purchase, and we will email it to you at the end of the game. We need
full name or company, address, NIF/CIF. - The prices of the sessions already include VAT.
- First check place, day and time to confirm that it is possible.